Common queries answered
Frequently asked Questions
When stock is available – we process within 24 hours and ship within 48 hours..
When stock is not available – you shouldn’t be able to add to cart! and we will contact you on the shipment date…
5 calendar days return for a refund.
If you are NOT 100% satisfied with your purchase for any reason, we will gladly accept returns of packages within 5 days of the order date and you are allowed credit of same value of item purchase to exchange with other items in our store. You have to bear the shipping cost back to us, and the new shopping cost if it is an exchange…All we ask is that the product is…
– not used at all, not even once
– in the same condition you received it
– in the original box and / or packaging
– without printing or embroideryHowever, this does not apply to the sale or clearance items in which we already mentioned no refund nor return will not be entitled for this…
1.Address can be change within 24 hours after order being made..
2.Address cannot be change once parcel is packed..
Contact firstname.lastname@example.org or call our hotline at +603 61416628 ..
West Malaysia – We ship by Skynet, Pos Laju, Nationwide, Airpak and Citylink. We even have lorry transport for large purchases. You are given a choice upon check out
East Malaysia – We ship by Borneo Cargo, Skynet, Citylink, Pos Laju. You are given a choice upon check out
Singapore – Aramex / First Flight Couriers
Rest of the world – Aramex..